Privacy Policy

Training is opt-in. We do not use your photos, facial measurements, landmark data, or any other biometric data to train, develop, or refine our machine learning models unless you have given us separate, explicit permission to do so. Agreeing to our Terms of Service and using the Service does not, by itself, grant that permission.

Without your permission: we process your data only to operate and provide the Service — generating your analyses, maintaining your history, providing support, securing the Service, preventing abuse, and meeting our legal obligations. Service providers who process data on our behalf are contractually limited to those purposes and are prohibited from using your data to train their own models.

If you opt in: you permit FaceIQ Labs to use the following categories of data for training and improving our machine learning models, algorithms, and the Service:

• Facial images (front and side) uploaded through the main Service
• Facial landmark positions and measurements
• Analysis inputs and outputs (scores, ratios, harmony ratings)
• User-placed landmark data
• Derived metrics and calculated features

How this data is used: If you opt in, data may be used to train and improve facial landmark detection models, improve the accuracy and reliability of facial analysis algorithms, develop new features and analytical capabilities, benchmark and validate model performance, and enhance the overall quality of the Service for all users. We de-identify or aggregate this data where technically feasible. Certain types of model training (such as improving facial landmark detection accuracy) may require the use of data in its original form.

Internal use only: Model training is conducted exclusively by FaceIQ Labs for internal purposes. Trained models, and the patterns and statistical learnings they incorporate, are the exclusive intellectual property of FaceIQ Labs. We never sell your biometric data, and we do not share it with third parties for their own model training or for advertising.

Your permission is voluntary. Opting in is not a condition of creating an account, purchasing a subscription, or using any feature of the Service, and declining does not reduce the analysis you receive.

Withdrawing permission: you may withdraw your permission at any time from your profile page under Data & Privacy, or by contacting us at privacy@faceiqlabs.com. Withdrawal takes effect going forward: we will stop using your data for training. Where your data has already been used to train a model, it is not technically feasible to remove the influence of individual data points from trained model weights, and neither withdrawal nor deletion of your account requires us to retrain or modify models developed before that point.

Effect of data deletion: If you delete your account (including through account settings) or request deletion of your account and personal data, we will honor that request as described in our data deletion policies. Deletion will prevent any future use of your data for training purposes. Models already trained using your data prior to deletion will not be retrained or modified, as described above.

Storage: Your data, including all uploaded facial images, analysis results, measurements, scores, and personal information, is stored securely on our servers. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction.

Retention: We retain your uploaded images, analysis history, and account information for as long as your account is active or as needed to provide you services. You may delete your account and all associated data at any time from your account settings (for example, from your profile page under the Account section), or you may request deletion by contacting us. We will delete your account, uploaded images, and analysis results within 30 days.

Security Measures: We use encryption, firewalls, and secure protocols to protect your facial images and data. However, no method of transmission over the Internet or electronic storage

No Warranty: While we implement industry-standard security measures, we cannot guarantee absolute security of your data. Your use of the Service is at your own risk. We make no warranties, express or implied, regarding the security, completeness, or accuracy of data protection.

Limitation of Liability: To the maximum extent permitted by law, FaceIQ Labs shall not be liable for any unauthorized access, data breach, data loss, corruption, or deletion of your information, whether caused by security failures, technical errors, third-party actions, or any other cause. This limitation applies even if we have been advised of the possibility of such damages.

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate the Service (e.g., Stripe for payment processing, cloud hosting providers for secure image storage)
• Legal Requirements: When required by law, legal process, or to protect our rights, safety, or property
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
• With Your Consent: When you explicitly authorize us to share your information

Important: Your uploaded facial images are private and are not shared publicly or with other users. They are only accessible to you through your account and to our systems for the purpose of providing analysis. If you have opted in, they may also be used for internal model training and product improvement as described in section 3a.

Our Service integrates with third-party services, including:

• Stripe: For subscription payment processing. Stripe has its own privacy policy governing their collection and use of payment information.
• Cloud Storage Providers: For securely storing uploaded facial images and analysis data.
• Authentication Providers: For secure account login and authentication.
• Google Analytics: For website analytics and usage statistics (with your consent). Google Analytics may collect information about your use of our Service. See Google's Privacy Policy.
• Microsoft Clarity: For user behavior analysis and website improvement (with your consent). Microsoft Clarity may record user interactions on our website. See Microsoft Clarity Privacy Policy.
• Meta Pixel: For advertising measurement and optimization (with your consent). Meta Pixel may collect information about your interactions on our website. See Meta Privacy Policy.

We are not responsible for the privacy practices of these third-party services. Your facial images are stored on our secure servers. Analytics services only collect data with your explicit consent.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

You can also reach us on our Discord server.